Privacy Policy

A legal disclaimer

Last Updated: [10/10/2025]

At B12@Home we respects your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from www.b12athome.com.

1. Information We Collect

We collect information to process your orders only.

a. Personal Information:
When you make a purchase or create an account, we receive your

Name
Billing and shipping address
Email address
Phone number
Payment (processed securely through our payment partners stripe, no card details recieved )

b. Non-Personal Information:
Websites automatically collect certain data about your device and browsing behavior, including:

IP address
Browser type
Device type
Pages visited and time spent on the site
Referral sources

This information helps us analyze site performance and improve user experience.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your purchases, deliveries, or customer support inquiries
Comply with legal and tax obligations
Prevent fraud or unauthorized transactions

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Keep your shopping cart and account information active
Analyze website traffic and user behavior
Personalize your shopping experience

You can disable cookies in your browser settings, but certain features of the website may not function properly without them.

4. Data Sharing and Disclosure

We value your trust and do not sell, share or rent your personal information.

5. Payment Information

We do not receive nor store your credit or debit card details.
All payments are processed securely through stripe payment gateway.
These providers handle your financial information in accordance with their own privacy and security policies.

6. Data Security

We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse.

7. Your Data Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal data
Withdraw consent to marketing communications
Request a copy of your stored information